FAQ

What is your shipping policy?

Shipping Policy:

Thank you for choosing Lavish Hair Gallery for your hair care needs. Please review our shipping policy carefully.

**Processing Time:**

Hair product orders are typically processed and shipped within 2-5 business days, excluding weekends and holidays. During high-demand periods, processing times may be extended.

Lavish Loc Ties are all hand made with love , so please allow 7-14 business day to be shipped excluding weekends and holidays .

**Shipping Rates:**

Shipping costs are calculated at checkout based on your location and the selected shipping method.

**Domestic Shipping:**

We offer standard and expedited shipping options for domestic orders. Delivery times may vary based on your location.

**International Shipping:**

Currently, we only offer domestic shipping. We do not ship internationally.

**Order Tracking:**

Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery status.

**No Returns or Exchanges:**

Please note that due to the nature of our products, we do not accept returns or exchanges. All sales are final. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will address the issue promptly.

**Address Accuracy:**

It is essential to provide accurate shipping information. We are not responsible for items shipped to incorrect addresses provided by the customer. Please double-check your shipping details before completing your purchase.

**Lost or Stolen Packages:**

Once your order is in the possession of the shipping carrier, we are not responsible for lost or stolen packages. If you encounter any issues, please contact the carrier directly.

If you have any questions or concerns about your order, please contact our customer service at lavishhairgallery@gmail.com

Thank you for choosing Lavish Hair Gallery. We appreciate your support!